BLACKRAPID Wander-Lanyard Set for Smartphone, 23.5" (47" in a Loop) Neck Strap with Tether Tab

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BLACKRAPID Warranty - We guarantee the quality of all BLACKRAPID Products. We offer a one-year warranty against craftsmanship defects on our Camera Straps, Bags and Accessories; 6 months on the smartphone TetheR Tab (sold separately and as part of the WandeR Bundle). The use of any non-genuine parts or accessories from other brands could cause damage to the ConnectR or FastenR and voids the warranty. Please ensure that you are using only genuine BLACKRAPID parts and accessories. Please note that BlackRapid is not responsible for damage to equipment or injury related to the purchase and/or use of any of our products. What Is Not Covered? Damage due to normal wear and tear; damage caused by lack of care, mishandling, accident, or abuse; damage caused by use of the product for other than its intended purpose; damage caused by improper or unauthorized repair or maintenance of the product; damage to a product that has been modified or altered; and damage to any cameras, equipment, or personal property used in conjunction with the product.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.